1. Information We Collect

Personal Information You Provide

We may collect personally identifiable information when you:

• Place an order or make a purchase
• Create an account on our Site
• Subscribe to our newsletter
• Submit a contact form or inquiry
• Apply for our affiliate program
• Submit a testimonial or product review

This may include your name, email address, mailing address, phone number, and payment information (processed securely through Shopify Payments — we do not store your full credit card details).

Information Collected Automatically

When you visit our Site, we may automatically collect:

• IP address and general geographic location
• Browser type and version
• Operating system
• Pages viewed, time spent, and navigation paths
• Referring website or source
• Device identifiers

2. How We Use Your Information

• Process and fulfill your orders, including shipping and payment
• Communicate about your order, account, or inquiries
• Send promotional emails and newsletters (with your consent)
• Improve our Site, products, and customer experience
• Analyze usage trends and Site performance
• Prevent fraud and protect against theft
• Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share it with:

• Service Providers: Trusted third parties for site operations, payments, fulfillment, and shipping (e.g., Shopify, shipping carriers).
• Analytics Partners: Services like Google Analytics to understand usage and improve our offerings.
• Legal Requirements: When required by law, regulation, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Cookies & Tracking

Our Site uses cookies and similar technologies to enhance your experience. You can control cookie settings through your browser. Disabling cookies may limit certain features.

5. Data Security

We implement reasonable security measures. Our Site is hosted on Shopify’s secure platform, which maintains PCI-DSS compliance. No method of transmission is 100% secure — we strive to protect your information but cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights including:

• Access, correct, or delete your personal data
• Opt out of marketing communications
• Request a copy of data we hold about you
• Withdraw consent where processing is consent-based

California Residents (CCPA)

You have the right to request disclosure of what we collect, request deletion, and opt out of the sale of personal information. We do not sell personal information.

European Visitors (GDPR)

You have additional rights including data portability, right to restrict processing, and the right to lodge a complaint with a supervisory authority.

To exercise any rights, contact us at Business@prochargeprotein.com.

7. Children’s Privacy

Our Site and products are not intended for individuals under 18. We do not knowingly collect information from children. If we discover such collection, we will delete it promptly.

8. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. The updated version will be posted with a revised date.

9. Contact Us

Questions about this Privacy Policy?